YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Design, build and optimize enterprise Tableau dashboards Develop reporting-friendly data models on Cloudera Data Platform (Hadoop) and Azure Databricks (Delta Lake, SQL Warehouses) Implement and tune SQL queries (Hive, Impala, Spark SQL, Databricks SQL) for performance, cost efficiency and concurrency Apply Tableau performance optimization strategies (extract vs live, push-down optimization, query tuning) Design and implement secure enterprise Tableau configurations, including row-level security aligned with role concepts Ensure compliance with IT security, data governance and regulatory requirements Collaborate with data platform teams, DataOps, IT security/compliance and controlling solutions Produce professional documentation: data models, dashboard specifications, data-source definitions, security concepts, test cases Conduct testing for accuracy, performance, access control and stability of dashboards and data models Provide knowledge transfer, coaching and structured handover to internal teams Strong hands-on experience with Tableau Desktop and Tableau Server/Cloud in enterprise environments Proven ability to build management-ready dashboards for finance/controlling or other regulated industries Practical experience with Cloudera Data Platform, Hadoop ecosystems, and Azure Databricks integrations Advanced SQL skills across Hive, Impala, Spark SQL, Databricks SQL Solid understanding of Delta Lake, parquet/ORC formats, and BI-oriented data modeling principles Experience implementing row-level security and with enterprise BI solutions Strong knowledge of performance optimization in Tableau, Hadoop and Databricks environments Ability to operate in regulated financial environments with security, compliance and data governance constraints Excellent communication and documentation skills in English International client Remote option Ihr Kontakt Ansprechpartner Eliška Stejskalová Referenznummer 864486/1 Kontakt aufnehmen E-Mail: eliska.stejskalova@hays.at Anstellungsart Freiberuflich für ein Projekt
Für ein "perfect match" brauchst Du: Erfahrung und Leidenschaft für die Industrie, insbesondere in Produktion und Manufacturing Fundiertes Wissen im ERP-Umfeld, insbesondere mit Microsoft Dynamics 365 Business Central – mit Schwerpunkt Produktion und Manufacturing Vertiefte Kenntnisse in Auftrags- und Projektfertigung Interesse an ständiger Weiterentwicklung, idealerweise im Bereich Softwarelösungen und Consulting Kommunikationsstärke und Freude am Teilen von Wissen und Erfahrungen Kreativität und analytische Fähigkeiten für die Entwicklung von Lösungskonzepten Begeisterung für die eigenständige Gestaltung von Schulungen und Workshops Teamgeist und die Bereitschaft, unsere Werte im Projektalltag zu leben { Du entscheidest wann und wo, damit es für Dich, Dein Team und Deinen Arbeitstag am besten passt.